Last Sunday the screen on my laptop went out on me. That’s usually either the voltage inverter or the tiny flourescent light tube situated along the bottom edge of a sheet of glass in the screen. I have replaced both those elements in other laptops in the past, reviving the computer. But this one belongs to my employer, and it’s still under warranty. So I called Bill, our IT guy. We removed my hard drive and installed it in another computer he had on hand that is just like mine. So using that laptop felt “just like home.”
Then we sent my laptop back to Dell. But just before we did, the screen came back to life. That probably means a broken wire connected (or not) to the flourescent tube. But hey – we sent it anyhow.
It came back today, along with a report of what they did. Nothing about the screen. They replaced the cracked wrist pad, and that was all. Neither Bill nor I were very happy about that. I turned it on, and it was working, so… what can you do?
When I got home, I fired up the laptop again, and within 10 minutes, the screen went blank again. This did not come as a surprise. The screen came back again, went out again, and then came back again. I’m sure it will eventually not come back at all. Maybe Bill will send it back again tomorrow.